Extending Smart Trust

“Smart Trust Matrix”

Smart Trust Matrix









“I have found that by trusting people until they prove themselves unworthy of the trust, a lot more happen” — Jim Burke, formal CEO, Johnson & Shonson

Extending Smart Trust Process

1. Start with self :

begin by considering your “propensity to trust”

–> how do you perceive your propensity to trust ?

–> how do other perceive it ?


2. Add your analysis

Consider the three vital variable

a.  what is the opportunity /job to be done  (the situations)

b. what are the risks?

–> possible outcome ?

–> likelihood of the outcome ?

–> importance and visibility of outcome ?

c. what is the credibility of the person/people involved ?

3. Use your judgment

Determine when and how to extend smart trust.

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