Professionalism: It’s NOT the job you DO, It’s HOW you DO the job.

Shiv Khera, the renowned author and management trainer writes about his experience in Singapore …

Few years ago in Singapore I gave a taxi driver a business card to take me to a particular address.

At the last point he circled round the building. His meter read 11$, but he took only 10.

I said Henry, your meter reads 11$ how come you are taking only 10.

He said Sir, I am a taxi driver, I am supposed to be bringing you straight to the destination. Since I did not know the last spot, I had to circle around the building. Had I brought you straight here, the meter would have read 10$.

Why should you be paying for my ignorance ?

He said Sir, legally, I can claim 11$ but Honestly and ethically I am entitled to only 10.

He further added that Singapore is a tourist destination and many people come here for three or four days. After clearing the immigrations and customs, the first experience is always with the taxi driver and if that is not good, the balance three to four days are not pleasant either.

He said Sir I am not a taxi driver, I am the Ambassador of Singapore without a diplomatic passport.

In my opinion he probably did not go to school beyond the 8th grade, but to me he was a professional. To me his behavior reflected pride in performance and character.

That day I learnt that one needs more than professional qualification to be a professional.

In one line be a “Professional with a human touch and Values ” that makes all the more difference.

Knowledge, skill, money, education, all comes later. First comes Human Values, Honesty and Integrity

Professionalism: It’s NOT the job you DO, It’s HOW you DO the job.

Amazing mathematics …..

If:
A B C D E F G H I J K LM N O P Q R S T U V W X Y Z
is equal to:
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26
Then,
H+A+R+D+W+O+R+K ;
8+1+18+4+23+15+18+11=98%
K+N+O+W+L+E+D+G+E ;
11+14+15+23+12+5+4+7+5=96%
L+O+V+E;
12+15+22+5 = 54%
L+U+C+K ;
12+21+3+11 = 47%
None of them makes 100%. Then what makes 100%?
Is it Money? NO!
M+O+N+E+Y= 13+15+14+5+25=72%
Leadership? NO!
L+E+A+D+E+R+S+H+I+P= 12+5+1+4+5+18+19+8+9+16=97%
Every problem has a solution, only if we perhaps change our “ATTITUDE”…
A+T+T+I+T+U+D+E ;
1+20+20+9+20+21+4+5 = 100%
It is therefore OUR ATTITUDE towards Life and Work that makes OUR Life 100% Successful.

What To Do When the Boss Gives You Baseless Feedback

https://hbr.org/2015/03/what-to-do-when-the-boss-gives-you-baseless-feedback

Here are ten simple ways you can inspire people to be their best….

We all know people who are inspiring. But just how does one inspire others? Here are ten simple ways you can inspire people to be their best:

  1. Be a good example. People watch what you do more than they listen to what you say. Be someone worth emulating.
  2. Care about others. People don’t care about how much you know until they know how much you care. Ask questions. Take a genuine interest in people.
  3. Everyone goes through tough times. When you support people and encourage them through these times, you’ll be inspiring them to see the best in themselves and in the situation.
  4. Be inspired yourself. Look for people, ideas, environments and knowledge that you find inspiring and motivating.
  5. Share from your own experience. You have more to share than you realize. Mine the rich experiences of your life and share your wisdom from your unique point of view. You may be the only one who can touch someone with your inspiring message.
  6. Be vulnerable. Be willing to share your failures as well as your successes. Others will relate to you. They’ll understand that they’re not the only ones with challenges.
  7. Tell stories. Facts tell and stories sell. They inspire, too. We learn best from parables and we all need to develop our own inspiring stories.
  8. Be a good communicator. Increasing your ability to communicate effectively is a critical element for you to inspire others. Watch how you speak and what you say. Invest in your communication skills.
  9. Challenge people. Many of us have had teachers who at times seemed more like tormentors than mentors. They challenged us to do our best, and we were better for it. Practice “carefrontation”—the careful and caring confrontation of others.
  10. Read. It may not follow that all readers are leaders, but certainly all leaders are readers. Stay informed. Share what you read with others. Tell people about books that have inspired you. Share the knowledge.

–Michael Angier